Terms and Conditions

These are the terms and conditions for the use of this website www.sheyna.co.uk 


‘We’, ‘us’, ‘our’ relates to the website and ‘you’, ‘your’ relates to the user of the website. By using this website and/or making a purchase from this website, you are agreeing to these terms.

We reserve the right to amend these terms and conditions at any time, so please check them often. Continuing to use the website after any changes will mean that you have accepted and agreed to these changes. Please do not continue to use the website if you do not agree to these terms and conditions. If you have any queries or concerns relating to these terms and conditions, please contact sales@sheyna.co.uk 

We take reasonable care to enter product information and pricing as accurately as possible and this can be changed without notice.  Sometimes mistakes can happen and we will rectify this as soon as possible.  If you have placed an order based on incorrect information, we will contact you to discuss this.

Please note that images can be affected by your own individual monitor or screen and we cannot guarantee that the image you are presented with is accurate.  It is your responsibility to ensure that any products you order from this site meet your own requirements.  Please contact sales@sheyna.co.uk with any product queries.


Please do not place an order with us if you are not 18 years old or over or are not able to enter into a legally binding contract.


The material on this website is owned by www.sheyna.co.uk, please do not reproduce anything without our permission.


All orders are subject to acceptance.  Receipt of a dispatch notification will be evidence that your order has been accepted and will be posted to the address given to us by you.  We do not accept liability for incorrect address details given by customers at the time of ordering.  Please contact sales@sheyna.co.uk as soon as possible if you need to amend any address details. Orders cannot be cancelled after items have been dispatched. 

Any personal data we receive from you will only be used to fulfil your order or contact you regarding your order.  If you have subscribed to our mailing list, your email address will only be used for this purpose. Information will not be shared with any third party. 

Please note that, due to very small parts, all jewellery is not suitable for very young children,  particularly children under three years of age.

Due to it's uniqueness, handmade jewellery may differ very slightly to the image used, if more than one are made. 

Sheyna is not responsible for damage to any items that are used for anything other than their intended purpose, or for any damage caused by cleaning in any way other than advised.